Feedback and Testimonials
Feedback
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Testamonials
ERCP for obstructive jaundice and stones in the common bile duct - Mr NB, aged 87y:
“Another Ode to Endoscopy” - published in CS Healthcare Newsletter
So, once again, jaundiced and sick
NB appeared at St Mark’s Northwick,
Because my doctor was away,
It was to be Dr Pitcher’s day.
Due to the urgency of my condition,
He quickly arranged my admission.
So into Kingsley ward I went,
Expecting just another stent.
It was soon clear from Dr Pitcher,
He had other plans for my stricture;
Scarcely time even for a cup of tea
I was taken down for an ERCP.
Down my throat, the tubing went,
On its head, an instrument,
So designed, to crush my stones,
Without harming duct or bones.
Yes! I’m sure you’ll ask it,
On the end, was a little basket,
To carry away all debris,
Leaving bile duct nice and free.
There I was, you’ll be truly amazed)
Restored to health within two days.
Let endoscopic technology, be praised
And the wages of its’ technicians raised!
Ulcerative colitis, treatment - Mr JT, aged 42y
I am writing to you regarding the excellent service provided by Dr Max Pitcher. I am diagnosed with Ulcerative Colitis. Dr Pitcher is a very good doctor, he made me very comfortable and treated me very well. He is a credit to St Mark’s. I was suffering for 5 months since end of August 2009 when I saw Dr Pitcher in January 2010. I sincerely thank him for all his help. I am feeling much better now.
Dilatation of post-operative oesophageal stricture - Mr DW, aged 80y
Thank you for seeing me at such short notice on Friday. My throat is a little sore but I have been eating and swallowing normally ever since I came home. In fact, it’s the best it’s felt for two years.
Non-ulcer dyspepsia, diagnosis - Mr RV, aged 45y
Thank you for taking good care of a very nervous patient. Your kind reassurance was greatly appreciated.
Banding treatment of bleeding oesophageal varices – Mr JP, aged 68y
Thank you so much for what you have done for me. I will do everything it takes to stop drinking.
Stent for oesophageal cancer - Mrs SB, aged 60y
Thank you so much for your care and attention whilst our mother was under your care. Your warmth and kindness was so greatly appreciated. She felt very safe under your care. The time you took out to explain and reassure her and us during the very emotional time will always be held close to our hearts forever. Thank you once again for everything and your personal touch - you are such a humble individual - it has meant so much to us.
Lymphoma, diagnosis - Mrs CF, aged 75y
Thanks for all your help. Chemotherapy cleared the initial cancer but it returned in my lungs. Hopefully with the radiotherapy all will be well.
ERCP and lithotripsy for stones in the common bile duct - Mrs MA, ages 65y
I am writing to thank you for your patience and performance of such a thorough procedure last week. Although I found the procedure daunting and somewhat uncomfortable, I am grateful that you did persevere and complete the operation. I would like you to know that I feel much better and your findings have put my mind at rest with regard to health issues which have worried me for some time. I would like to support the Hospital’s Bowel Cancer Research programme and enclose a donation.
Gastro-oesophageal reflux disease, diagnosis & referral for surgery - Mr NB, aged 78y
I want to thank you for the treatment I received and for recommending the surgeon who carried out the operation. I would like to mention that I have suffered severely with this disease (together with unusual regular blackouts) for 6 years. There have been no further incidents since my surgery. This surgery has definitely improved the quality of my life and I feel that I have got my former lifestyle back. Thank you once more for doing your best to treat this disease - I am grateful to you for this.
Crohn’s disease, treatment and emergency surgery - Mrs GS, aged 26y
Thank you very much for looking after me so well over the past few years in general and the past couple of weeks in particular. Thanks for getting me seen and looked after so promptly that morning, and for taking care of me after the operation. It was really reassuring to be looked after so well, and I am glad to be on the mend now.
Non-ulcer dyspepsia, diagnosis - Mrs CA, overseas visitor, aged 55y
Thank you very much for the reassuring reports and your friendly attitude. Your type could make a very sick person to get well even without medication.